RiverCom seeks sales tax increase to pay for improved 911 services

The RiverCom 911 Administrative Board has approved a resolution to place a funding measure on the February 10, 2026, special election ballot in Chelan and Douglas counties.

If approved by voters in both counties, the measure would increase the local sales tax by one-tenth of one percent—equal to one cent on a $10 purchase—to improve emergency services for the public.

RiverCom says as the local population grows—and with seasonal visitors adding to demand—the 911 system is facing strain on its aging infrastructure, dated technology, and physical space.

Because many 911 calls come from visitors, second homeowners, or travelers, a sales-tax approach ensures everyone who may use the system contributes to maintaining reliable service.

“We're at a critical point,” said RiverCom Executive Director Doug Jones. “The

professionals who answer 911 calls are the first voice people hear in an emergency. They are the first first responders and they partner with other agencies in the field. They require resources to serve our communities effectively.”

If approved, the additional revenue would allow RiverCom to expand into a larger

facility with adequate space for dispatchers, training, and technology systems and

equipment.

RiverCom currently operates from the third floor of the Wenatchee Police

Department, who wants the space to expand its police operations. The location was identified as “stressed beyond capacity” in a 2019 planning study and no longer suitable for growth.

Infrastructure, equipment and technology also are an issue. Funding would help build new radio towers to eliminate “dead zones” in areas such as Blewitt Pass, sections of Highway 2, Lake Wenatchee, and parts of Douglas County. Radios systems would be upgraded to improve communication for first responders during an emergency, and the agency would continue to be able to invest in next-generation 911 technology and cybersecurity upgrades.

If voters approve the measure, RiverCom would be able to eliminate $1.5 million in

annual user fees currently paid by member agencies—allowing those dollars to remain with local police, fire and EMS agencies.

RiverCom is evaluating all options for a larger facility that supports staffing and 911

center infrastructure needs. The Board is focused on what will be most cost-effective for taxpayers and committed to paying cash wherever possible to reduce long-term debt.